Privacy - Policy

At ADVAITIKA TECHNOLOGIES LLP, we prioritize your privacy and are dedicated to protecting the confidentiality of your personal information. This privacy policy explains how we collect, use, disclose, and safeguard your data when you interact with our website, products, or services. By adhering to stringent data protection practices, we ensure that your information remains secure and is only used in ways that are transparent and beneficial to you.

PURPOSE AND SCOPE

This privacy policy ("Policy") outlines the privacy practices of ADVAITIKA TECHNOLOGIES and describes how we collect, store, disclose, and secure the personal data of our users ("Customers," "you") through our website, www.advaitika.com ("Website"), and physical stores. Additionally, this Policy details how Customers can correct any inaccuracies in the personal data they have provided.

At ADVAITIKA TECHNOLOGIES, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. We adhere to strict data protection standards to safeguard your data against misuse and unauthorized access.

For the purpose of this Policy, “Personal Data” shall mean any data relating to an identified natural person, or one who can be identified directly or indirectly by linking data using identifiers such as name, voice, picture, identification number, online identifier, geographic location, or one or more special features that express the physical, psychological, economic, cultural, or social identity of such person, or any other data stated under this Policy.

HOW WE COLLECT PERSONAL DATA ABOUT YOU

We may collect and process the following Personal Data about you when:

• Details you provide via forms on our Website, which may include information submitted during the registration process for Website usage and other joint registrations (e.g., social media logins), subscription to our Services, posting content, or requesting additional services;
• The Personal Data you provide us to enter a competition or promotion via our Website, provide reviews, testimonials, or feedback on our Website;
• The Personal Data you provide us, or that we may collect from you, to report a problem with our Website;
• A record of correspondence if you contact us;
• General, aggregated, demographic, and non-personal information;
• The details of transactions you carry out through our Website and of the fulfillment of your requests;
• Information regarding your computer, including, but not limited to, your IP address, operating system, and browser type, along with data about your general internet usage (e.g., facilitated through technologies that store Personal Data on or gain access to your device, such as cookies, tracking pixels, web beacons, etc., collectively referred to as "Cookies");
• Your e-mail address from a third party if you indicate that you have consented to that third party sharing your Personal Data with us; and
• Any other Personal Data we consider necessary to enhance your experience on the Website.

HOW WE USE YOUR PERSONAL DATA

The above personal information may be used for the following purposes to:

• Provide you with information about our offerings and/or our periodic newsletters (subject to Customer consent);
• Respond to your requests;
• Fulfill any orders placed on our Website;
• Generate business intelligence or data analytics related to the offerings provided by us (with your active and unambiguous consent);
• Manage our relationship with you;
• Maintain internal records;
• Verify your identity;
• Ensure accurate and up-to-date information about you;
• Identify you as a contracting party;
• Enhance our Website;
• Facilitate the provision of ADVAITIKA TECHNOLOGIES Services to you;
• Administer and manage our incentives programs, fulfill your incentive requests, and facilitate your participation in sweepstakes, notifying you if you win; and
• Comply with our legal or statutory obligations.

WHO HAS ACCESS TO YOUR DATA WITHIN OUR ORGANIZATION

Within our organization, access to your data is restricted to individuals who require access to provide you with ADVAITIKA TECHNOLOGIES Services, which you purchase from us, and to contact you. Access is limited strictly to those personnel who need it for these specific purposes.

Staff members within our organization, including those from our marketing or customer support teams, may access your data to respond to your inquiries, including requests for refunds. Access to Personal Data is granted solely on a "need-to-know" basis, ensuring that staff members only have access to relevant information necessary to fulfill their duties.

WHO DO WE SHARE YOUR DATA WITH OUTSIDE OUR ORGANIZATION AND WHY

Partners: We may offer additional services, products, or applications provided by partners for use on or through our Website. If you decide to utilize such services, products, or applications, your Personal Data pertaining to those transactions may be shared with the respective partner.

Service Providers: We may share your Personal Data with service providers for various purposes. These include storing and analyzing Personal Data, safeguarding our systems, providing search results and links, offering customer service, conducting credit analysis, processing information for profiling and user analysis, facilitating payment processing, and providing delivery services.

Third Parties: We may share your Personal Data with other third parties if you request or authorize us to do so, provided that we comply with applicable law or it is necessary to respond to a valid legal process. Additionally, we may share your data if it is required to operate and maintain the security of our Website, including but not limited to preventing or stopping attacks on our computer systems or networks.

WHY AND FOR HOW LONG DO WE STORE INFORMATION WE COLLECT FROM YOU

We retain certain information collected from you while you are a Customer of ADVAITIKA TECHNOLOGIES, and in certain cases where you have deleted your account, for the following reasons:

• Utilize our Websites;
• Respect your communication preferences by refraining from contacting you if you have requested not to be contacted;
• Provide entitled refunds;
• Improve our understanding of website traffic to enhance the experience for all members;
• Detect and prevent abuse of our Websites, illegal activities, and breaches of our Terms and Conditions of ADVAITIKA TECHNOLOGIES Services; and
• Ensure compliance with applicable legal, regulatory, tax, or accounting requirements.

We retain Personal Data for as long as necessary to fulfill the purposes described above. This entails retaining different categories of Personal Data for varying periods depending on the type.

We retain Personal Data for as long as necessary, taking into account factors such as the type of Personal Data, the category of user to whom the Personal Data relates, and the purposes for which we collected the Personal Data.

SECURITY

We implement a variety of administrative, managerial, and technical security measures to help protect your Personal Data. Our Company has various internal control standards which relate specifically to the handling of Personal Data. These include certain controls to help safeguard the Personal Data we collect online. Our employees are trained to understand and comply with these controls and we communicate our Policy practices and guidelines to our employees. However, while we strive to protect your Personal Data, you must also take steps to protect your Personal Data. We urge you to take every precaution to protect your Personal Data while you are on the internet.

YOUR RIGHTS

You have certain rights if you are within the UAE this includes:

• Right to access. This right allows you to obtain a copy of your Personal Data, as well as other supplementary information.
• Right to restrict processing. You have the right to request the restriction or suppression of your Personal Data. This right is not absolute and only applies in certain circumstances.
• Right to data portability. This allows you to receive your Personal Data in a structured, commonly used and machine-readable format.
• Right to be forgotten. This allows you to request the deletion or removal of your Personal Data where there is no compelling reason for its continued processing. This is also known as the right to erasure.

CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. Any changes we make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. We encourage you to review our Privacy Policy periodically to stay informed about how we are protecting your information.

CONTACT US

If you have any questions or comments about this Policy, your Personal Data, or our data practices, please contact us at info@advaitika.com.